Frequently asked questions
Does my team have to pay or install anything? No. The plan is the owner's; employees use the app for free, on the web or on their phone. People without the app can still be scheduled: see People without the app.
What happens when the free trial ends? Nothing is deleted. The workplaces turn read-only until you choose a plan. See Plans and billing.
Can one person work in two workplaces? Yes, with a different role and pay in each, even for different employers. EVoShift warns the manager when shifts overlap.
How do I change the app's language? In Profile → Language (or with the language button on the sign-in screen): your device's language, Polski, English or Українська. The app switches at once, and the e-mails, notifications and PDF rosters we send you come in the same language. Your other devices follow when you sign in.
I changed the weekly skeleton. Why didn't this month change? The skeleton is copied when a month is created. Months that already exist keep their shifts; edit them in the Roster Builder.
I changed a pay rate. Why do last month's costs stay the same? Priced shifts keep their cost, so history stays true. A new rate applies from the day you set it. See How shifts are priced.
Why are the amounts net? VAT is not the business's money, so sales, targets, fixed revenue and the commission you earn on the sales are all without VAT.
Can I use EVoShift outside Poland? Rosters, swaps and availability work anywhere. The labour cost and pay estimates follow Polish law, the only market today.
Does EVoShift calculate my team's final pay? No. EVoShift is not a payroll system and will not become one. It plans shifts, shows the owner the revenue and the estimated labour cost of every day and month, and tells employees roughly what they will be paid. Your accountant calculates the actual pay: give them the month's hours with Export hours for the accountant.
Does EVoShift track me? No. Crash reports and usage statistics are off unless you allow them, and you can turn them off any time in Profile → Crash reports and statistics. See Crash reports and statistics.
Troubleshooting
I didn't get the verification or invitation email. Check the spam folder, then tap Resend verification email or ask your manager for the invitation code (Copy Link).
The invitation code doesn't work. Codes are 8 letters and digits and expire after a while. Ask your manager for a new one.
I can't see the roster. Employees see a month only after it is published. Check that you are in the right workplace (More → Switch workplace).
The Clock In button is missing. You can clock in from an hour before your shift. Make sure the shift is yours in the published roster.
I can't change anything. Either your role doesn't allow it (Your role at this workplace doesn't allow this), or the workplace's plan has ended and it is read-only. Ask the owner.
I don't get push notifications. Allow notifications for EVoShift in the phone's settings and check Profile → Notification settings.
Download my data asks me to sign in again. For your safety the archive needs a sign-in within the last 10 minutes. Sign out, sign back in and tap the button again.
Still stuck?
Write to us at contact@evoshift.app and describe what you see; a screenshot helps.